Help & FAQs
If you have any questions or issues with our online store that are not answered here, we recommend emailing info@ClimaxShops.com and you will hear back within 48 hours (M-F Only), or if it's urgent and during regular store hours (Mon-Sun 9AM-Midnight), call our Downtown location at (407) 440-4506!!
Here is a list of our most Frequently Asked Questions (FAQs):
- Do you pick up new artists?
- Yes!!!!!! We LOVE expanding our collection and our family!
- Please contact info@ClimaxShops.com or call our warehouse for more details!!!
- Do you ship internationally?
- We're not currently shipping orders.
- What is your Return Policy?
- We have a very clear listing of the Return Policy Here.
- We do everything we can to satisfy all of our customers.
- Do I have to pay sales tax?
- Yes, unfortunately we all have to pay our taxes.
- Taxes will be calculated based on our warehouse location (Zip: 32811)
- How will Climax show up on my Credit Card Statement?
- We will appear as "Climax Gift Shop"
- What days do you operate?
- Our stores are open 7 days a week, their hours can be found Here.
- Our Online Store is monitored M-F 9-5